FAQ

What if I am not sure which of my photos will work best in a photo charm? 

A proof of how the photo will fit in the shape of the charm is sent to all customers to approve before production. You may send multiple photos when ordering or in a message before ordering and we will send you proofs so that you may choose your favorite photo. You may email photos to the shop at support@somethingsallyco.com. If you have already placed your order and sent photos through the order form, be on the lookout for a message from the shop regarding your proof - it will be sent to the email address you provide during checkout. 

I need to send more than one photo for my order, how do I upload multiple photos? 

Once you upload your first photo, an upload button will appear for your second photo, and so on. If you reach the limit for uploading and still need to send additional photos, you may send them in an email support@somethingsallyco.com.